Privacy policy

Privacy policy.

Last Updated

June 2026

Ana Liffey Drug Project ("Ana Liffey", "we", "our" or "us") is committed to protecting your privacy and handling your personal information responsibly and in accordance with applicable data protection legislation, including the General Data Protection Regulation (GDPR) and Irish data protection law.

This Privacy Policy explains what personal information we collect, how we use it, and the rights available to you.

1. Who We Are

Ana Liffey Drug Project

48 Middle Abbey Street
Dublin 1
D01 E2X4

Registered Charity Number (RCN): 20013301

CHY Number: 6775

Email: office@aldp.ie

Phone: 01 878 6899

Freephone: 1800 78 68 28

2. Personal Information We Collect

We may collect personal information in the following ways.

Information You Provide

This may include information submitted through:

  • Contact forms

  • Email correspondence

  • Volunteer enquiries

  • Job applications

  • Donation forms

  • Newsletter sign-up forms

  • Partnership or fundraising enquiries

Depending on the context, this information may include:

  • Name

  • Email address

  • Telephone number

  • Organisation name

  • Postal address

  • Information you choose to provide to us

Information Collected Automatically

When you visit our website, certain information may be collected automatically, including:

  • IP address

  • Browser type

  • Device information

  • Website usage statistics

  • Pages visited

  • Referral source information

This information is used to help us understand website performance and improve user experience.

Website Information vs Service User Information

This Privacy Policy relates to information collected through the Ana Liffey Drug Project website.

The website is not intended for the collection, storage or management of sensitive health, treatment or case-management records.

Where individuals engage directly with Ana Liffey services, any personal information collected as part of service delivery is managed separately under appropriate operational, clinical, safeguarding and data protection procedures.

Information collected through service-user engagement is subject to additional confidentiality, safeguarding and legal obligations beyond those described in this website Privacy Policy.

3. How We Use Your Information

We may use personal information to:

  • Respond to enquiries

  • Process donations

  • Manage volunteer applications

  • Assess employment applications

  • Provide information you have requested

  • Send newsletters and updates where you have opted in

  • Improve our website and services

  • Maintain website security

  • Comply with legal and regulatory obligations

We do not sell personal information to third parties.

4. Legal Basis for Processing

Depending on the circumstances, we process personal information on one or more of the following legal bases:

  • Consent

  • Contractual necessity

  • Legal obligation

  • Legitimate interests

  • Protection of vital interests where applicable

5. How We Store and Protect Information

We take appropriate technical and organisational measures to protect personal information.

These measures may include:

  • Secure hosting environments

  • Encryption in transit

  • Restricted access controls

  • Password protection

  • Regular software updates

  • Security monitoring and backups

While no online system can guarantee absolute security, we take reasonable steps to safeguard information against unauthorised access, disclosure, alteration or loss.

6. How Long We Keep Information

We retain personal information only for as long as necessary to fulfil the purpose for which it was collected and to comply with legal, regulatory and operational requirements.

Retention periods may vary depending on the type of information involved.

7. Your Rights

Under GDPR, you may have the right to:

  • Access your personal information

  • Correct inaccurate information

  • Request deletion of your information

  • Restrict processing

  • Object to processing

  • Withdraw consent

  • Request data portability

  • Lodge a complaint with a supervisory authority

To exercise any of these rights, please contact us using the details provided below.

8. Third-Party Services

We may use trusted third-party providers to support the operation of our website and services.

Examples may include:

  • Website hosting providers

  • Donation processing providers

  • Payment service providers

  • Email communication platforms

  • Analytics providers

  • Embedded content providers

Where third-party providers process personal information on our behalf, appropriate safeguards and contractual protections are in place.

9. Cookies

Our website uses cookies and similar technologies.

For detailed information about how cookies are used, please refer to our Cookie Policy.

10. International Data Transfers

Some service providers may process information outside the European Economic Area (EEA).

Where such transfers occur, we ensure that appropriate safeguards are in place in accordance with GDPR requirements.

11. Contact Us

If you have questions regarding this Privacy Policy or how we process personal information, please contact:

Ana Liffey Drug Project

48 Middle Abbey Street
Dublin 1
D01 E2X4

Email: office@aldp.ie

Phone: 01 878 6899

Freephone: 1800 78 68 28

12. Complaints

If you are unhappy with how your personal information has been handled, you have the right to lodge a complaint with:

Data Protection Commission

21 Fitzwilliam Square South
Dublin 2
D02 RD28

Website: www.dataprotection.ie

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect legal, operational or regulatory changes.

Any updates will be published on this page together with the revised date.