services

Accessible services, no matter what

At Ana Liffey, we believe that its should be as easy as possible to find support and stay engaged with it. To support service users, our staff all work under a ‘Low Threshold’ ethos. This means that we make our services accessible, no matter what you are going through and no matter how you show up. Our staff bring the services to the service users, delivering support via outreach, inreach, home visits and fixed site sessions.

To support people in being safer and achieving their goals, we provide the following services:

Harm Reduction

Our harm reduction services help people stay safer, reduce risk and access support without judgement. We provide practical interventions, training and resources that protect health, wellbeing and life.

Harm Reduction Supplies Service

Our team reach out into communities to meet people whose substance use is causing them physical harm. We provide safer use advice, sterile drug paraphernalia, blood borne virus screening and access too treatment services to support them to be as safe as possible.

Overdose Prevention Training

We provide training to service users, family members, community members and other support services to ensure they can recognise and respond to an overdose. We provide training in Naloxone, a drug which can reverse an opioid overdose, and ensure people have access to this product. 

Circle Programme

This programme was developed by the Health Services Executive with support from Ana Liffey. We deliver this programme in the community, in prisons, in homeless accommodation and in rehabilitation services. Circle provides structured training and support to service users and people who are well positioned to respond to an opioid overdose. The programme trains participants in how to recognise and respond to overdose, how to use Naloxone to reverse overdose and how to educate others in these live saving skills.


Case Management

Our case management services help people identify their goals, coordinate support and make progress at a pace that works for them. We work alongside each person to create practical plans and connect services around their needs.

Case Management

When there are multiple support services and statutory services involved in a service users care, it can be overwhelming for the service user and care can become disjointed. Our staff provide case management service, which ensure that the service user remains at the centre of their own care plan and that all of their support services are coordinated effectively to deliver on care plan goals.

Key working

Our staff work with service users to identify their needs, their goals. We then work with service users to create the best plan to reach them, through a care plan. We meet each service user on a weekly basis, more often if needed, to help them progress their individual care plans.

Domestic, gender and sexual based violence programme

Our team offer a specialist support service to people of any gender who are experiencing violence due to their gender, sexuality or relationship status.

Women's health programme

We offer a support service to women experiencing homelessness who are struggling to access support for their physical and mental health. Our women's health programme empowers and educates women on their health and support services. We provide hands-on support to get female service users to their appointments.

Dual Diagnosis programme

Many of our service users struggle with both addiction and mental health. Our staff provide one to one and group work support to people who require support with both issues and often find it difficult to attend traditional services.

Housing First Health MDT

We partner with Coolmine Therapeutic Community to provide the multidisciplinary health services as part of the Housing First service across Dublin. Our team of nurses, psychologists, occupational therapists and social workers support participants of the globally recognised Housing First programme all across Dublin City and County.


Medical Services

Our medical services support people experiencing physical and mental health challenges linked to substance use, homelessness and social exclusion. Our clinical teams provide practical healthcare, health education and pathways into specialist support.

Nursing services

Our Registered General and Mental health nurses support our service users who are facing health crises. Our nurses provide hands on care to help service users improve their health, access specialist supports and learn to manage their physical and mental health better in the long term through health education.

Nursing services

Our Registered General and Mental health nurses support our service users who are facing health crises. Our nurses provide hands on care to help service users improve their health, access specialist supports and learn to manage their physical and mental health better in the long term through health education.

Gender Specific Counselling 

Our Counsellor provides one to one therapeutic care to women who are homeless or at risk of homelessness. Our counselling service is tailored to women’s need and is trauma informed.


Outreach

We bring support directly to people who may not be able to access traditional services. Through street outreach, in-reach and community-based engagement, we meet people where they are and help them connect with the support they need.

Assertive Outreach

We engage with people who may not access centre-based services. Support is provided on the streets, in cafés, community centres, service users' homes and other community settings.

Hostel In-Reach

Our Hostel In-Reach service brings support directly into accommodation settings, helping people access advice, referrals and practical support where they are.

Assertive Case Management Team

The Assertive Case Management Team supports people with complex needs who require additional support to engage with services, improve stability and work towards their goals.


Open Access

We believe support should be as easy as possible to access and stay engaged with. Our Open Access approach removes barriers, provides practical support and ensures people can access services regardless of their circumstances.

Low Threshold Support

Our services are designed to be welcoming, accessible and non-judgemental, regardless of where a person is in their journey.

Care Planning & Referrals

We work alongside people to identify their needs, connect them with appropriate supports and help them achieve their goals.

Outreach, In-Reach & Home Visits

We bring services to people through outreach, in-reach, home visits and fixed-site sessions, helping remove barriers to support.


LEAR

The Law Engagement & Assisted Recovery (LEAR) Programme supports people experiencing complex challenges linked to substance use, homelessness and involvement with the justice system. Through partnership working and intensive support, LEAR helps people move towards safety, stability and recovery.

Early Intervention

LEAR helps people access support before challenges escalate and become more difficult to address.

Recovery & Reintegration

LEAR supports people to improve stability, strengthen wellbeing and work towards positive long-term outcomes.

Partnership Working

The programme works closely with community services and justice-sector partners to ensure people receive coordinated support.